News and Events

Nettles Consulting is proud to participate in a wide range of industry events. 

Laura Nettles “wrote the book” on Industry Best Practices.  Working with the Big I and the Agent’s Counsel for Technology, Laura created The Best Practices Guide to Agency Business Processes and Information Management.  Click here to download your free copy.

Online Training Opportunities

Email webinars@NettlesConsulting.com to be added to the invitation list.

Technology and Industry Best Practices - A Free Event

Audience:  P&C, Benefits COOs, Operations Managers, Department Managers and Supervisors

Do you know how to determine the effectiveness of your technology implementation?  Are you getting ready to invest in more technology without ensuring a return on your existing investment?  Are you seeking to understand the role of industry Best Practices in your agency?  This webinar gives your managers the tools they need to assess current staff system utilization, workload distribution, backlog and under-implemented technology features.  In addition, you will learn the importance of building a firm technology foundation by understanding existing technology features and Best Practices Workflows.    

Information Management and E&O

Audience:  CEOs, COOs, Operations Managers, Department Managers and Supervisors

Managing and storing electronic documentation including emails, scanned documents and activity tracking in the most efficient and effective manner.  Attendees will be provided platform specific recommendations for activity and attachment coding.

Future Events

How to Grow Revenues With Existing StaffNettles Consulting Network Online Training

Would you like to learn how to grow your revenues without increasing staff?  Is your staff complaining that there is more work than there are hours in day – but when you look at industry best practices, the numbers just don’t add up?

Learn how to delegate insurance tasks to the most capable staff – freeing up your top performers to focus on your best clients.

Claims Processing vs. Claims Monitoring 

Get rid of the out-dated, ineffective agency claims processes and replace them with highly effective client-centered claims monitoring functions.   Attendees will receive sample Claims Guidelines.

Marketing and Quoting (AMS360, AfW only)

Update manual marketing and quoting processes that integrate technology and streamline tracking.  Attendees will learn how to implement the powerful submission tracking feature live!  Procedures provided that agency can customize.

Marketing and Quoting (Applied TAM only)

Update manual marketing and quoting processes that integrate technology and streamline tracking.  Attendees will learn how to implement the powerful submission tracking feature live!  Procedures provided that agency can customize.