Workflow Development

Workflows are more than just tasks and steps performed in your management system.  Workflows include a common set of guidelines that reflect your agency’s culture and values.  Having a common set of Agency Best Practices ensures that the service team knows what is expected of them.  Our proven Workflow Development process provides templates for industry Best Practices that your agency customizes. 

Best Practices Guide to Agency Business Processes & Information Management

Our unique Task Force approach combines on-line meeting technology with workflow development.  Once the Agency Best Practices are developed, we work with your team to integrate management system features.  Your customized agency workflows define how you will use the technology.  Our exclusive approach improves acceptance because your team participates in the development throughout.

Click here for a copy of the 2008 Best Practices Guide developed by Nettles Consulting and IIABA’s Agents Council for Technology.